PC totally crashed, AK Infotel came up on screen as a remote Apple team and could repair PC remotely. Repaired, insisted needed anti virus from them and paid for it.
PC crashed again next day. They refused to repay a refund, a month long of lies and insisting that I pay 200 pounds more for a transaction code, which strangely enough they did not receive and insisted on another 200 pounds. Constant lies and broken promises. Have sent all details to Ranchi City Police, India, where they are based.
CD arrived to be installed on a Microsoft computer. Apple did not authorise this company.
This person wrote the review because of poor customer service at AK Infotel. Reviewer claimed that he or she wants AK Infotel to issue a full refund.
The most disappointing in user's experience was scam, broken promises and thieves. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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